FAQs

Shipping

What Shipping Methods Are Available?

Once you place the order, we ship it from Sharjah, UAE using DHL Express on the very next working day.

Is there any charges for shipping ?

Shipping is Free in UAE and India only. Rest all Countries, Shipping cost applicable. If you feel the shipping charge is high, we suggest you to "Buy Online Subscription", so that you can immediately access the same questions through your mobile phone, tab or computer.

How Long Will It Take To Get My Package?

The Normal time line for the delivery is 3 to 5 working days all over the world. One Working Day in UAE

What is Online Subscription ? How does it work ?

Once you buy the online subscription, you will receive an email containing the instructions, link, user id and password immediately after purchase. You will be able to login and start your learning through mobile phone, tab or computer immediately. You can save the shipping charges, moreover, the price of online subscription is much cheaper than the hard copy books.

Payments

What Payment Methods Are Accepted?

All Payment methods are available in our website including Debit / Credit cards.

Is Buying On-Line Safe?

We are the trusted website by Stripe. It is double secured by paying through our site, for that we are using Double layer of SSL.

Order & Returns

How do I place an Order?

Visit our website, find your desired product and click on " Buy Hard Copy" for the hard copy books. this will be shipped on the very next working day. Click "Buy Online" to subscribe the online version for 8 months validity. This allows the customer to access the same content of the book online through their mobile phone, tab or computer. Fill your address details, choose the payment option and click on "Place the Order"

How Can I Cancel Or Change My Order?

Kindly contact our customer service over phone or email. Visit our "Contact Us" page for the contact details.

Do I need an account to place an order?

No. You dont need to create any account.

How Do I Track My Order?

Once the shipment is done, our despatch team will contact you with the tracking details.

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